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Hotel · Mexico City · Federal District

Gran Hotel Ciudad De Mexico Zocalo View

A 5-star stay in the heart of Mexico City's Historic Centre, steps from the Zócalo and crowned by a Tiffany glass ceiling.

  • Direct views over the Zócalo from rooms and the rooftop restaurant
  • Historic Art Nouveau architecture with a grand glass ceiling
  • Central location within walking distance of landmarks and markets
9 Perfect 1744 reviews Booking.com 9 · 1744 reviews

About

Gran Hotel Ciudad De Mexico Zocalo View

Gran Hotel Ciudad De Mexico Zocalo View occupies a prime spot on Avenida 16 De Septiembre, right on the edge of the massive Zócalo plaza. The hotel’s early-1900s character is intact, from the grand hall’s glass ceiling to the old elevator that guests praise as much as the modern ones. It’s a base that puts you in the middle of the action, yet the building itself feels like a destination.

Rooms range from Economy King to Master Suites with Zócalo views, all equipped with air conditioning, coffee machines, and heating. The rooftop restaurant is a recurring highlight for its panorama of the square, and the service is consistently rated among the hotel’s strongest points. With a 9.0 guest rating from 1,744 reviews, this is a property that delivers on its historic promise.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Prime Zócalo location — The hotel sits directly on the corner of the Zócalo, Mexico City’s main square, giving easy access to the Historic Centre and its attractions.
  • Historic architecture with glass ceiling — The grand hall’s Art Nouveau glass ceiling and the vintage elevator are standout features that guests call architectural gems.
  • High-scoring service and staff — Staff are consistently described as friendly, helpful, and supportive, from the reception to the doorman.
  • Rooftop restaurant with views — The 4th-floor restaurant overlooks the Zócalo and is highlighted by many guests as a highlight, with reasonable prices.

Worth weighing

4 to weigh
  • Facilities score relatively low — The Facilities category is rated 7.2, the lowest in the hotel’s profile, suggesting some areas may feel dated or limited.
  • Comfort and general ratings more modest — Comfort (8.6) and General (8.7) are among the lower scores, indicating that while the experience is strong, some guests find minor comfort or overall issues.
  • Limited public relaxation areas — One guest suggested there are few comfortable seating areas outside the main atrium, which can make it hard to find a quiet spot.
  • Potential for mixed experiences in rooms — While many love the views, some reviews were more measured, with ratings like 6/10 and 6.4/10, suggesting room upgrades or specific aspects may vary.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Economy King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Junior Suite Zocalo View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Master Suite Zocalo View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Double Room

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • Shower
  • Non-smoking
  • Coffee machine
  • Heating

King Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • 24-hour security
  • Lift
  • No smoking on site
  • Air conditioning

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Welcome drink

Business & Events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Family & Leisure

  • Cots
  • Board games
  • Fitness centre
  • Terrace

Room Amenities

  • Flat-screen TV
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Sitting area
  • Dining table
  • Carpeted floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 1744 reviews

Guest-rated 9/10 from 1,744 reviews

Booking.com · 9 · 1744 reviews
9Verified guest

“Nothing was too much trouble – we really enjoyed our time here. Great staff and a stunning location in the historic centre; everything was wonderful. This was our second stay, and they gave us a deluxe queen room overlooking the Zócalo. Breakfast was outstanding, with fresh produce, homemade waffles, and amazing views.”

9Verified guest

“We ate at a top-notch restaurant with a great view. There were coffee and tea machines and fridges available on arrival.”

9Verified guest

“A fabulous, traditional hotel in a great location. We chose it for our last night in Mexico after a three-week beach holiday and were not disappointed. It’s a throw-back to the 1900s both in style and service.”

9Verified guest

“Everything! We don’t care about gyms or spas – we love city centres with history and art rather than being surrounded only by wealthy people.”

9Verified guest

“Architecturally a real jewel – the incredible glass roof above the grand hall and the well-working ancient elevator (plus two new ones). Excellent location right on one corner of the Zócalo with absolutely stunning views at any time of day, especially evening, night, or early morning (try to get a room on the 3rd to 1st floor with direct square views). The rooftop restaurant has a splendid location, spectacular views, and more than reasonable prices. Staff were very friendly and always helpful. Good breakfast with huge quantities at a very good price. Scores over 9 up to even 10 from others are understandable, though somewhat euphoric given the real downsides.”

9Verified guest

“Excellent architecture and decor throughout the hotel.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Zócalo: The hotel sits right on the edge of this massive square, the heart of Mexico City’s Historic Centre. At any time of day, but especially dawn and evening, the views from the rooms and rooftop are striking.

La Merced Market: A 20-minute walk away, this enormous market offers a deep dive into local food, crafts, and daily life. Come hungry and be ready for a sensory overload.

Historic Centre: The hotel is in the middle of the Historic Centre, a UNESCO-listed area full of colonial architecture, museums, and plazas, all within easy walking distance.

Avenida 16 De Septiembre 82, Mexico City, Federal District, 06000, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
58 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel have air conditioning in the rooms?

Yes, air conditioning is available in all listed room types, along with heating and a coffee machine.

Is there a restaurant on site?

Yes, the hotel has a restaurant, including a rooftop restaurant on the 4th floor that overlooks the Zócalo.

Can I get breakfast in my room?

Yes, in-room breakfast is available as an amenity.

The bottom line

A historic and visually striking base for exploring Mexico City’s centre, with strong service and views that justify its reputation. Expect some minor caveats in facilities and public spaces, but for the location and atmosphere, it’s hard to beat.

9Based on 1,744 guest reviews and a 9.0 overall rating

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